Shipping And Returns
Scotland And United Kingdom
First Bottle – Economy 4-6 days $3.99
Express 1-2 days $6.99
Each Additional Bottle + $3.99
United States Of America
First Bottle – Economy 4-6 days $3.99
Express 1-2 days $6.99
Each Additional Bottle + $3.99
European Zone 1
First Bottle – Economy 3-5 days $8
Express Next Day $12
Each Additional Bottle + $5
World Zone 1
First Bottle – Economy 7-10 days $20
Express 3-5 days $25
Each Additional Bottle + $9
Europe Zone 2
First Bottle – Economy 4-6 days $11
Express 1-2 days $15
Each Additional Bottle + $5
World Zone B
First Bottle – Economy 11-15 days $35
Express 6-10 days $45
Each Additional Bottle + $11
Europe Zone 3
First Bottle – Economy 4-7 days $15
Express 2-3 days $20
Each Additional Bottle + $7
CUSTOMS DUTIES AND TAX
Unfortunately, JZN Liquor has no control over duties and tax charges customs will collect when importing alcohol. If you live within the European Union, due to brexit your country of residence may charge you duty and tax on your imported alcohol.If you live outwith the European Union your country of residence may charge you duty and tax on your imported alcohol. You are responsible to pay this at your local customs office or maybe your courier will take payment upon delivery. Under no circumstances will the courier deliver your shipment without taking this payment. If you refuse to pay then the shipment will be returned to the depot where they will hold it for a maximum of 7 days and then the shipment will be destroyed by customs, or returned to sender. If the shipment is destroyed, JZN Liquor will not be liable to provide a refund. We will however deduct our fees for the return from your refund only if the item is returned to sender. By purchasing from us you agree to the delivery conditions set out regarding duty and taxation charges.
Deliveries to schools, colleges, PO boxes, military bases and prisons are not permitted.
RETURNS POLICY
Please refer to our Terms & Conditions for full information on returns.
JZN Liquor may provide an exchange, refund or a gift card for any faulty or defective products, or if products are different as detailed on our website.
If upon receipt of your bottle you are not satisfied, you must notify us in writing within 7 working days from the date of your order. We will only refund the delivery charge if the item was delivered incorrectly, or the item was damaged in transit.
Any returned goods must reach us within 14 days of placing your order. The bottle must be unopened, sealed and in good condition, and returned in the original packaging. The customer is responsible for the cost of returning the goods to us. You are also responsible for arranging and insuring the return shipment. We may claim against you in the event of damage or loss. JZN Liquor shall not be responsible for any loss or damage in transit of the returned goods.
We take great time and care when packaging your bottle so it reaches you in great condition. From time to time a package may be damaged in transit. Upon receiving your shipment, you should carefully inspect it to ensure that the product is intact and as described. At point of delivery you must inform the courier of any breakages, damages or leakage, otherwise we cannot hold them responsible for the claim. In this instance the parcel should be rejected and ask the courier to return to sender. We cannot consider any claims for breakages or damages unless this information is clearly stated on the courier’s delivery documentation.